Returns & Exchanges
At GolfRoots, we want you to be completely satisfied with your equipment; if your new or used clubs don't meet your expectations, you can return them within 30 days for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Gear
Securely pack your golf clubs or accessories in their original packaging or a similar protective box to prevent damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
- 4.Receive Your Refund
Once our pro shop inspects the returned items, we will process your refund or ship your exchange within 3-5 business days.